Housing for young people with SEND

In Newcastle, we have many different housing with support options. Many of these aim to help young people with a learning disability or autism. They offer different levels of support based on the level of need. 

Scroll down to find all the different options. If you think supported housing might be needed, you can talk with either:

At the bottom of the page, you can also find information and advice about private renting and if you are at risk of homelessness. 

 

A man in a red jacket sitting in a motorized wheelchair in a cozy bedroom.

Support for adults with learning disabilities and autism

The Council runs different services to support adults with learning disabilities and autism. To use these service you must be referred by a Health or Social Care professional. Talk to Adult Social CarePoint at Newcastle City Council for more information. 

There may be a cost for these service. How much you pay depends on your financial circumstances. For more information please read see our Charging Policy.

The services are:

  • Castle Dene provides residential support for adults with profound learning difficulties and complex needs
  • Welford Centre provides day time opportunities for adults with profound learning disabilities, autism and complex needs
  • Housing with Support (see below) 

Housing with support

Housing with support may suit people who:

  • have a learning disability or autism
  • want to live independently with someone around to help you when you need it

There are different types of supported housing in Newcastle. Look at the list below to find out what they are. 

Talk to Adult Social CarePoint at Newcastle City Council or your social worker for more information about supported housing.  

Living on own or with family

Who is it for? 

People who can live independently on their own or with family/friends but need more regular support. 

What is it? 

Support is given by a care worker and can include:

  • Personal care
  • Practical aspects of daily life
  • Support to access the community
  • Manage risks  

The number of hours or tasks can vary. It is provided at set times and days agreed with the person. Support is not available 24/7.  

Four people sitting on a green sofa, smiling.

Community Clusters

Who is it for? 

People who need a lot of support during the day and overnight. 

What is it? 

A small group of between 5 and 7 bungalows. They are clustered on a “courtyard” where people have their own home.  

A provider supports all of the people living in the cluster. Support can be increased or decreased when needed with “floating” staff. This can help support people with quite complex needs.

Where is it? 

We have Community Clusters in Kenton, Denton, Byker, Walkergate and Newburn.

Concierge Plus 

Who is it for? 

People who are able to live independently but need quite a bit of support during the day. 

What is it? 

Apartment style living between 10 and 15 people.  

There is housing support on site 24 hours a day. Alongside this, each person has care and support packages from a provider of their choice. They provide up to about 25 hours of support per week. 

This support can be purchased by Newcastle City Council or direct debit. There is a large number of different care providers.

Where is it? 

We have Concierge Plus schemes in Fawdon, Kenton, Elswick, Benwell, Shieldfield, and Walkergate. 

(Independent) Supported Living  

Who is it for? 

People who are able to live independently but need quite a bit of support during the day. 

What is it? 

A care team provide around the clock support to between 2 and 4 people living in a small property.  

A basic version of telecare is usually included. This is managed by the care team. 

In a small number of cases, this type of support is given to a person living on their own. 

Where is it? 

We have services like this across the city

Network 

Who is it for? 

People who are able to live independently but need quite a bit of support during the day. 

What is it? 

A network of individual properties within a short distance of each other. A support worker lives close by. The can give up to 10 hours of support a week to help people: 

  • manage their tenancy
  • deal with practical aspects of life
  • live independently  

They receive support for fewer than 10 hours per week. 

Where is it? 

We have two of these networks in Newcastle, with 8 people within each. One is in Shieldfield and the other is in the Arthurs Hill area.  

Residential Care

Who is it for?  

People with very complex needs who require support almost all of the time.

What is it? 

The person pays a set fee that covers the cost of lodgings and support from staff. This support is shared between everyone who lives there.  

People who live here are not tenants. They don’t get to choose who provides support to them. 

 

Shared Lives

Who is it for? 

For people with a learning disability who need support throughout the day.  

What is it?

The Shared Lives scheme matches people with a Shared Lives Carers. They agree to share their home, family, and community life. 

The aim is to provide an ordinary family life and build real relationships. The family looks after the person living there including night time supervision. This can be arranged as short term support for holidays or short breaks for family carers.

Information from https://childrenandfamiliesnewcastle.org.uk/
Printed on February 21st 2026
Page last updated
Print this page