Adult Social CarePoint give information and support to adults in Newcastle who find day to day activities difficult. We can have a conversation with you to understand your situation. There are many ways we can help you.
Some adults may struggle to take part in daily activities or tasks. This may be because of a disability, injury or illness. It might make things difficult, such as:
- dressing
- washing
- getting around
- feeding themselves
- staying safe
Adult's social care can help with these and other challenges. This could be through equipment, home adaptations, therapy, or advice.
Visit our Local Offer social care page, preparation for adulthood page, and Newcastle City Council's adult social care page for more information.
If you think social care might be needed, you can submit either the public form or the professional form.
If you are worried about the safety of an adult in Newcastle you can talk to us at Adult Social CarePoint. In an emergency or if someone’s life is at risk call 999.
Care services in Newcastle
Newcastle City Council provides the following services:
- mental health issues
- support for people with a learning disability or autism
- Shared Lives Newcastle housing
- recovering after an illness, injury or stay in hospital
- sensory support needs or an impairment
To use these services you will be referred by a health professional or Adult Social Care.
People getting support from children's social care will eventually move to adult social care. Click the link to learn more.
Support for adults with learning disabilities and autism
Adult social care have a Adult Learning Disability and Autism Team. They can help assess, plan support and signpost you to other services. You can call them on 0191 278 8377 if you don't already receive support or 0191 278 8100 if you already receive support.
There are also the following services that support adults with a learning disability and/or autism:
- Castle Dene provides residential support for adults with profound learning difficulties and complex needs
- Welford Centre provides day time opportunities for adults with profound learning disabilities, autism and complex needs
- Shared Lives scheme for adults with a learning disability for help to socialise in a family setting, with night time supervision. This can be arranged as short term support for holidays or short breaks for family carers
- Supported housing for adults wanting to live independently with someone around to help when they need it:
- Community clusters for adults who need lots of support during the day and night
- Supported living lets adults live with 2 to 4 other people and receive 24 hour support
- Concierge schemes helps adults to live in their own apartment with support
You can talk with Adult Social CarePoint about these services.
Newcastle Community Learning Disability Team (CLDT)
The Newcastle Community Learning Disability Team (CLDT) helps adults (aged 18 years and over) with learning disabilities who have:
- complex physical health needs
- challenging behaviours
- mental health needs
You can refer yourself or someone you know by calling 0191 210 6868 or emailing CTLDAdmin@cntw.nhs.uk.
Help to live at home
You or someone you care for to help live at home and be more independent. Support includes:
- home care
- personal assistants
- equipment and aids
- adapting your home
- day services
- meals at home services
- telecare
- and more
Visit Newcastle City Council's help to live at home webpage for the full details.
Please know that we have a separate page for housing adaptations and equipment.
Supported employment service
The Supported Employment Service is part of Newcastle City Council. They help people who face barriers to employment, to find and stay in work. They help people to think about their career goals and how to achieve them. Support includes:
- Help to understand existing skills and how they are useful to the jobs market, even if someone has been out of work for a long time
- Help to write a CV and apply for jobs online
- Help to get ready for interviews
- Work experience
- Help to get qualifications
- Ongoing help so people stay in work
Contact the Supported Employment Service
📧 Email the supported employment service
📞Phone: 0191 211 6279 (open from Monday to Friday, 9am to 5pm, and free to call)
