Christmas holiday update
🎄Check our Christmas page, calendar and SEND Christmas activities. Merry Christmas!🎄
Family Hub Opening Hours:
Byker Sands, Families Matter, The Haven and Galafield will be open on 29th, 30th and 31st December, but closed 25th December, 26th December and 1st January. Opening times will be slightly different, please check your local hubs Facebook page for further information.
| Locality | Open location | Facebook page | Phone |
|---|---|---|---|
| North | The Haven, Kenton | North | 0191 211 5773 |
| East | Byker Sands Family Hub | East | 0191 275 9636 |
| Inner West | Families Matter, Blakelaw | Inner West | 0191 214 2460 |
| Outer West | Galafield Family Hub | Outer West | 0191 277 7800 |
0 - 19 Service
You can call the health visitor and school nurse number on 0191 282 3319. See table below for changes to opening hours.
| Date | Phone line open | Drop in clinic |
|---|---|---|
| Monday 22nd December | 8.30am - 4pm | Galafield, 9.30am - 11.30am |
| Tuesday 23rd December | 8.30am - 4pm |
Carnegie Community Hub, 9.30am - 11.30am The Haven, 11am - 1pm Infant feeding @ The Haven, 1pm - 2pm Byker Sands, 1pm - 2.30pm |
| Wednesday 24th December | 8.30am - 12 noon | Charlton Street, 12.30pm - 2pm |
| Thursday 25th December | Closed | Closed |
| Friday 26th December | Closed | Closed |
| Monday 29th December | 8.30am - 4pm | Galafield, 9.30am - 11.30am |
| Tuesday 30th December | 8.30am - 4pm |
The Haven, 11am - 1pm Infant feeding @ The Haven, 1pm - 2pm Byker Sands, 1pm - 2.30pm |
| Wednesday 31st December | 8.30am - 12 noon | Closed |
| Thursday 1st January | Closed | Closed |
| Friday 2nd January | 8.30am - 4pm |
Throckley Primary Care Centre, 9.30am - 11am Infant feeding @ Geoffrey Rhodes Centre, 12.15pm - 1.15pm |
If your child is unwell during this time please call 111 or 999 in an emergency.
Support Services
Lots of services run differently over the festive period but there is always support available to you and your family. Find out more about Christmas opening times for support services on our partner site InformationNOW.
Education including SEND
Most of our Education team will be on holiday during the school break. Replies may take a little longer – thank you for your patience!
Christmas Activities for all
| Date | Event | Location |
| 22nd December 2025 | Visit Santa | Byker Sands Hub, NE6 2FF |
| 22nd December 2025 | Christmas Crafts @ Fenham Library | Fenham Hall Drive, NE4 9XD |
| 22nd December 2025 | Christmas Crafts @ Kenton Library | Hillsview Avenue, NE3 3QJ |
| 22nd December 2025 | Christmas Crafts @ Leisure United Blakelaw | Cragston Avenue, NE5 3TS |
| 22nd December 2025 | Christmas Crafts @ West End Library | Condercum Road, NE4 9JH |
| 22nd December 2025 | Christmas Crafts @ Cruddas Park Library | Westmorland Road, NE4 7QY |
| 22nd December 2025 | Christmas Crafts @ Denton Burn Library | West Road, NE15 7QQ |
| 22nd December 2025 | Christmas Crafts @ East End Library | Shields Road, NE6 1DL |
| 23rd December 2025 | Christmas Crafts @ Outer West Library | West Denton Way, NE5 2QZ |
| 23rd December 2025 | Christmas Crafts @ Walker Library | Walker Activity Dome, NE6 3BR |
| 23rd December 2025 | Christmas Crafts @ City Library | New Bridge Street West, NE1 8AX |
| 23rd December 2025 | Christmas Crafts @ High Heaton Library | Newton Place, NE7 7HD |
| 24th December 2025 | Christmas Crafts @ Leisure United Blakelaw | Cragston Avenue, NE5 3TS |
| 24th December 2025 | Christmas Crafts @ Newburn Library | High Street, NE15 8LN |
| 24th December 2025 | Christmas Crafts @ Gosforth Library | Regent Farm Road, NE3 3HD |